Privacy Policy

We take care to protect the privacy of customers and users of Service Birmingham website. Set out below is an explanation of how we process information about visitors to the site.

Collection of personal information  

The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.

Fair Processing Notice

Under the Data Protection Act 1998, Service Birmingham is the data controller.

Service Birmingham is a joint venture company owned by Capita and Birmingham City Council.

In connection with any application, request or enquiry you make, your information will be passed directly to the relevant business unit within the joint venture.
To do this we will forward your information to the person within Service Birmingham, Capita or Birmingham City Council who is in the best position to help you.

We will not disclose without your consent any personal information we collect about you when you visit the site to a third party outside the Service Birmingham joint venture.

By submitting your personal information through this website, you shall be consenting to it being processed in the manner described above by Service Birmingham.

If you have submitted personal information through this website and wish us to cease using it for the purposes submitted, please contact communications@servicebirmingham.co.uk