Case Studies

  • Change is Our Business
    Jill Tringham | 3 Jun 2011

    Birmingham City Council (BCC) is six years into one of the most ambitious public sector business efficiency transformation programmes in Europe, designed to streamline operations and realise cashable benefits amounting to over £1bn. Ensuring...
  • Leaders in local authority ICT
    Jill Tringham | 3 Jun 2011

    Service Birmingham is in its sixth year of partnership with Birmingham City Council and is providing one of the UK's world-class public sector ICT services. In 2006, Capita signed a 10 year joint venture contract with the council, the largest...
  • Corporate Social Responsibility is at the heart of everything we do
    Annette Lyndon-Smith | 20 May 2011

    Corporate Social Responsibility (CSR) is at the heart of everything we do as a business and integral to our brand identity. Our commitment to CSR is practical, organisation-wide and encompasses a number of different themes and activities. It is...