News

News & Press Releases


  • Service Birmingham highlights apprentice success
    Jill Tringham | 7 Feb 2012

    Service Birmingham is celebrating National Apprenticeship Week (6 - 10 February) by spotlighting the achievements of one of its crop of successful young apprentices - Alex Bradley (21). Service Birmingham - the joint venture between the city...



  • Lord Mayor visits Service Birmingham employees
    Annette Lyndon-Smith  | 30 Jan 2012

    Big-hearted Service Birmingham employees recently welcomed the Lord Mayor Cllr Anita Ward to their Headquarters with a further donation towards her charity appeal. Cllr Ward toured the building and took the time to chat with employees as well as...



  • BAFTA award winning developer Preloaded
    Jill Tringham | 25 Jan 2012

    Birmingham City Council has announced the name of the game developer to collaborate with Service Birmingham on an innovative new gaming experience for the Library of Birmingham, the first project of its kind in a public library. London-based...



  • Service Birmingham donation creates a buzz in Sutton Coldfield
    Jill Tringham | 14 Nov 2011

    Gardeners and young people will soon be buzzing in Sutton Coldfield - thanks to a £3500 donation by Service Birmingham's staff benefit scheme to create a colony of bees at the Sunnybank Allotments. The 100 plot allotment has Boldmere Junior and...



  • Stroke Survivor
    Jill Tringham | 4 Nov 2011

    A team of Birmingham IT workers helped mark World Stroke Day on October 29 by helping stroke survivors to develop their computer skills. The session, organised with The Stroke Association at the Anne Marie Howes centre in Sheldon, Birmingham was...



  • Sing when you’re winning!
    Jill Tringham | 4 Nov 2011

    Five hundred workers at Service Birmingham's B1 building were 'flashmobbed' by 60 young singers recently. Greenholm Primary School pupils performed their school anthem, composed as part of their Citizenship programme funded by Service Birmingham's...



  • Woodcock Street
    Jill Tringham | 26 Oct 2011

    Birmingham City Council has opened the doors of 10 Woodcock Street, its new flagship offices in Aston. The new £38million workplace provides an enhanced working environment and ultimately will help improve customer service for the citizens of...



  • Helping Kenya reach their vision
    Jill Tringham | 11 Oct 2011

    Service Birmingham hosted a delegation of Kenyan Government officials at our Fort Dunlop office. The Kenyan Government who are planning to build an ICT driven city located 60km south of the capital Nairobi, visited Service Birmingham on 7th...



  • Service Birmingham contact centre staff mark Customer Service Week
    Jill Tringham | 11 Oct 2011

    City council customers were used to judge a Birmingham contact centres' star performer as part of a series of events organised to mark National Customer Service Week. Service Birmingham's contact centres based at Fort Dunlop and Waterlinks House,...



  • Sharing expertise with China
    Jill Tringham | 26 Sep 2011

    On Friday 23 September 2011, Service Birmingham and Birmingham City Council welcomed a delegation of 25 government and trade officials from China. Delegates learnt of the council's public-private sector joint venture partnership with...



  • Online Book of Condolence
    Jill Tringham | 19 Aug 2011

    A Service Birmingham team worked with Birmingham City Council to produce an online book of condolence in time for the memorial service and funerals on August 18 for Shazad Ali, Abdul Musavir and Haroon Jahan, the three young men killed in the early...



  • Jobs Charter Creates Jobs
    Jill Tringham | 15 Aug 2011

    AN INNOVATIVE jobs partnership between Birmingham City Council and Service Birmingham - the joint venture with Capita providing ICT and contact centre services to the council - is transforming the job prospects of people from some of the most...



  • Lord Mayor's charities receive boost from Service Birmingham's donation
    Annette Lyndon-Smith | 15 Jul 2011

    The Lord Mayor's annual charity appeal is £2,000 better off following a donation from Service Birmingham. The money was raised by the company donating 50p for every completed staff survey form returned from Birmingham City Council's ICT...



  • Elderly take surfing lessons
    Jill Tringham | 27 Jun 2011

    RESIDENTS at an elderly people's home in Birmingham are now able to surf the internet and keep in touch with far-flung family members online thanks to the opening of a brand new "cyber café" within the home. As many of the residents of the Perry...



  • Councillors equipped with ICT to 'hit the ground running'
    Annette Lyndon-Smith | 10 May 2011

    BIRMINGHAM City Council's 17 new Members have been kitted-out with ICT equipment in record time following last Thursday's local elections, thanks to Service Birmingham. In a bid to get newly-elected councillors up and running, Service Birmingham...