"Service Birmingham is a great company to work for"
Annette Daley, Resourcing Manager, People Matters Team,
Service Birmingham.
Annette joined Service Birmingham in April 2006,
when the partnership between Capita and Birmingham City
Council was first established.
"I now work as the Resourcing Manager for Service Birmingham, as
part of the People Matters Team. Over the past 2 years my role has
expanded to facilitate and manage recruitment across the whole
organisation, including Business Transformation and the core ICT
teams. This has meant developing a whole set of procedures and
processes, providing associated guidance and support to both
managers and staff and leading on a number of initiatives across
the organisation.
"Up to October 2005 I was an Applications Manager for the Revenues
Service in Birmingham City Council, supporting the Council Tax and
Business Rates system. I moved into a project assurance role and
then helped develop the Council's Corporate GIS project in its
early stages."
As her involvement in the project came to an end, Annette explored
opportunities within Service Birmingham that would use and
develop her skills.
Annette's current role is very different to those she has
previously been involved in but she's been able to apply her skills
as an analyst and project manager to develop a thorough
understanding of what is required in a fast paced, transformation
and IT based environment.
The move into this role has also given Annette the opportunity to
qualify as a Prince 2 practitioner and to work with a number of
partners within the Capita Group.
"The creation of Service Birmingham has made a positive impact on
my career. It's provided some interesting challenges, has opened up
a variety of opportunities for me to apply my existing skills
and encouraged me to develop some new skills".