Company profile 3

Service Birmingham's Governance

Because of the unique way Service Birmingham is set up, the company directors do not have overall control of business decisions. These are monitored by a committee called the Strategic Partnership Borard which has members from Birmingham City Council and Capita. As well as decision making, this board is also responsible for ensuring the shared aims, vision, purpose and values of the partnership are maintained.

The role of the Strategic Partership Board is supported by the Service Birmingham Joint Venture Board (JVB) who oversee business planning, service delivery, investment, innovation, communication, people and business transformation activities.

The work of Service Birmingham is also subject to regular audits undertaken by Birmingham City Council Internal Audit division, Capita Group and External Certification Bodies across all of its activities.